our policies
Courier: Orders are dispatched Mondays & Tuesdays - Special requests may take more time, dispatch times/day can be discussed, we always do our best to accommodate.
Please note for rural delivery allow an extra 2-3 days - any orders containing anything from the Keto Bakehouse cannot be sent rurally.
Please ensure you choose the correct courier cost for your delivery address to ensure the fastest dispatch.
shipping information
While we don't refund for a change of mind we are happy to discuss changing your dispatch day or if not already booked a delivery address - we understand sometimes life changes and we will do our utmost to work out a solution that works for us all.
refund policy
While items have been prepared, cooked & packaged separately for any dietary requirements – my kitchen does use allergen ingredients in other items.
Nuts, dairy, gluten & soy are present in my kitchen - therefore I cannot guarantee coeliac friendliness in my bikkies or cater for anyone with nut allergies. Better to be safe than sorry!
our commitment to you
Bikkies worth
talking about.
Baked
FRESH
to order
Every box is
GIFT
wrapped
because every
order is made
with love
